Van Man Hire · Sheffield
Privacy Notice
How Van Man Hire handles quotation requests, moving details and optional WhatsApp video surveys.
Van Man Hire takes the privacy of customers and website visitors seriously. This notice explains how information submitted through this website is used.
Who to contact
For questions about personal information supplied to Van Man Hire, email info@ravenhillremovals.co.uk or call 0330 666 55 00.
Information collected
If you request a quotation, we may receive your name, email address, telephone number, collection and delivery addresses, moving dates, property access information, an inventory and any other information you choose to share. You may also send a video survey by WhatsApp or a privately shared cloud link.
Why the information is used
We use enquiry details to respond to your request, plan and price moving services, administer bookings and keep necessary business records. Depending on the circumstances, this processing is undertaken to respond to steps requested before a contract, perform a contract, meet legal obligations or pursue legitimate business interests such as record keeping and preventing spam.
Who may receive information
Relevant details may be shared with staff and service providers involved in arranging or delivering your move, or with IT and email providers supporting our communications. Information is not sold to third-party advertisers.
Retention and security
We keep information only as long as reasonably necessary for enquiries, contracts, accounting requirements and handling disputes. We use reasonable organisational and technical safeguards to protect data. Please avoid including passwords, bank-card details or sensitive paperwork in video surveys.
Your choices and rights
You can request access to your personal information, correction or deletion where the law allows, and raise objections or other data-rights requests by emailing us. You can also raise concerns with the Information Commissioner's Office (ICO).
External services
If you choose WhatsApp, Google Drive or another external service to share a video, that service's own privacy terms will apply. The website may also use essential technical measures for security and basic operation.
Last updated: 27 October 2026. This notice should be reviewed by the website operator before publishing.